Have you heard about the new Care Package?

Any Google search for “cheap web hosting” will bring up seemingly countless results, from companies offering to host your website for as little a dollar a month.

While it is easy to get swept away by these too-good-to-be-true bargains, it is often worth investigating exactly what you are paying for when you go with discount hosting.

We have come up with a brand new “Care Package” to ensure your website is running in tip-top shape, all day, every day. The Care Package includes your website hosting and support. The key word here is support – while it is easy to find a provider who will host your website for low monthly fees, a good support provider is worth their weight in gold.

If your site breaks due to a plugin or theme conflict and your site goes down, without website support you are basically on your own in the digital wilderness. A hosting company may not help you investigate the issue, and the best they might be able to do is restore your website from an archived backup. This may be a very old version of your site, and if you have made any changes to your website these will all have been lost.

It gets more complicated if you run an eCommerce website – that is potentially days or weeks of online store orders that have disappeared forever from your dashboard.

Similarly, any live website is also susceptible to security breaches. What will you do if your website gets compromised? It takes specialist knowledge to restore a hacked site, and if your hosting company has not taken a backup you have basically lost your site forever.

Also, if you run into difficulty with your content management system, you can spend potentially hours trawling Google and YouTube for outdated, incomplete tutorials and support forums where you might not hear back for weeks.

They say peace of mind is priceless. Wouldn’t it be helpful to know that whatever happens with your website, there is always someone there to help?

With the AusWeb Design Care Package, you have 24/7 access to a helpdesk, monitored by a dedicated support team to help with any questions you might have. These can be as far-ranging as clarification on how to use your content management system, advice on laying out your content and optimising media files such as images, SEO tips, setting up your emails, or advice on extra functionality.

With the Care Package we will continuously monitor your website and ensure that you always have the most recent versions of the framework and plugins installed, which is vital in maintaining the latest security updates.

Perhaps most importantly, in the unlikely event of your site going down you have a team on call who knows your website inside and out, and has the tools to investigate and efficiently remedy any issues that might arise.

You probably want to spend your time focusing on running your business, rather than stressing about your site breaking, being compromised or even trying to navigate your CMS. With AusWeb Design Support, you have your very own team to manage your website – leave it to the experts!

You can read more here about our packages and pricing, or feel free to give us a call on 1300 16 16 44 to have a chat about upgrading.